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Cancellation Policy


Cancellation policy for digital content, prepared in accordance with EGBGB Annex 1 to Art. 246a § 1 Para. 2 Sentence 2. Reference: BGBl. I 2013, 3642 - 3670


CANCELLATION POLICY


Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us



Multionline GmbH
represented by Oliver Suermann
Heinrich-Dreyer-Str.
127798 Hude


E- Mail : info@multionline.de

TEL: 044123369752



by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.

You can also fill out and submit the model revocation form or another clear declaration electronically on our website www.coinhit.com. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.



Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

  • Contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded.

  • Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

  • Contracts for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature.

  • contracts for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which cannot be supplied until at least 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control.

  • Contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

  • Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

  • Contracts for the supply of goods whose price depends on fluctuations in the financial market over which the trader has no control and which may occur within the withdrawal period.



Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form).

Multionline GmbH
represented by Oliver Suermann
Heinrich-Dreyer-Str.
127798 Hude


E- Mail : info@multionline.de

TEL: 044123369752



- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in the case of notification on paper)

- date

(*) Delete as applicable.



© Recht 24/7 Schröder Law Office

Please send any queries regarding this document exclusively to: rechtsanwalt@recht24-7.de.

Vers. 5.1 from 19.10.2021